On paper, wedding transportation looks like any other ride: a vehicle, a driver, a pickup time. In practice, a wedding day is the one day when the transportation has to serve the schedule, the photographs, and the venue — not the other way around. The difference between a car service and a wedding concierge shows up in the questions each one asks before quoting, and in who is actually thinking about your day while it runs.
Here is the difference, question by question.